Service Operations Management | 4th edition

Fakta

Publisher	Pearson Education
Language	English
Book type	Paperback
Utgiven	2012-04-19
Edition	4
More editions	2020/5
Pages	488
ISBN	9780273740483
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Description

This international market-leading book, aimed at both students and practising managers, provides a comprehensive and balanced introduction to service operations management. Building on the basic principles of operations management, the authors examine the operations decisions that managers face in controlling their resources and delivering services to their customers.

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