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Från fruktad skattefogde till omtyckt servicemyndighet

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Fakta

Publisher Strömberg Distribution i Flemingsberg
Language Swedish
Book type Hardcover
Utgiven 2015-10-07
ISBN 9789198155860
Kategori(er) Business, Economics & Management
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Description

Hur kan en myndighet som tar människors pengar vara populär och omtyckt? Från att ha varit en fruktad skattefogde har Skatteverket genom värdestyrning och målmedvetet arbete med attityder blivit det man är idag: en omtyckt servicemyndighet som medborgarna litar på. Lennart Wittberg och Anders Stridh har varit drivande under förändringsresan. Här berättar de om de avgörande faktorerna för framgången.
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