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Data-Driven Marketing - In a Multi-Channel, Multi-Device World | 1st edition

by Mattias Ward

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Publisher Lördag Morgon Medieproduktion
Language English
Book type Paperback
Utgiven 2016-11-09
Edition 1
Pages 216
ISBN 9789187905681
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Description

Theres a question all companies wrestle with: How do we best interact with customers in todays multi-channel, multi-device world? Consumers are demanding; no matter what platform, device or channel theyre using, they expect a consistent brand experience. Companies need to be aware of this and come up with a multi-channel, multi-device strategy that is aligned with all company departments in real-time.

DATA-DRIVEN MARKETING collects all the information you need to achieve all this and more. For digital marketers looking into the future and beyond; for executives planning the next step for growth; for anyone keeping their thumb on the pulse of the digital world this book will give you the tools and knowledge you need to successfully adapt to the modern marketing ecosystem, covering:


The importance of being customer-centric and providing a consistent brand experience How to break the shackles that keep your data in isolated silos Bridging the gap between offline and online, to increase customer lifetime value The legal landscape and issues regarding data and customer privacy  Valuable lessons from companies pursuing the nirvana of a Single Customer View Practical tips on how to start using customer profiles for your marketing

Mattias Ward has first-hand knowledge of the data-driven economy. After founding the successful company Innometrics (later acquired by APSIS www.apsis.com), hes now an evangelist for Profile Cloud, spreading word of this new technology for professionals and marketers around the Nordics. Mattias lives in Stockholm with his wife and 4 daughters.

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