| Publisher | Studentlitteratur AB |
| Language | English |
| Book type | Hardcover |
| Utgiven | 2000-04-21 |
| Edition | 2 |
| Pages | 286 |
| ISBN | 9789144011646 |
| Kategori(er) |
Nature science & Tech ↳ Tech |
The book deals with both product quality and total quality. It includes examples from manufacturing enterprises as well as service organisations.
The chapter on processes has been extended and a new chapter on strategic planning has been added. It is important that the various concepts, approaches and methods (even the trendy ones) are combined in such a way that they help to improve competitiveness and generate excellent results.
kvalitetsstyrning, kvalitet, kvalitetsteknik
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