Confidentiality and record keeping are essential aspects of everyday counselling practice. This book introduces you to the relevant law and policy on record keeping and confidentiality, and uses case studies and vignettes to apply this to practical situations or dilemmas.

This edition is fully updated to cover recent developments in policy and law, including the BACP Ethical Framework, GDPR and data protection law, and a new chapter on online and telephone counselling practice. With an extensive glossary, and lists of relevant cases and law, this is an essential resource for trainees and practitioners in the helping professions.