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Please note this is not the latest edition of the book, but it's much cheaper. You can find the lastest edition here.

Lean Six Sigma for the Office | 1st edition

by James William Martin

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Publisher Taylor & Francis Ltd
Language English
Book type Hardcover
Utgiven 2008-11-03
Edition 1
More editions 2021/2
Pages 348
ISBN 9781420068795
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Description

This book provides a practical reference of tools, methods, and concepts that enable a reader to understand Lean Six Sigma concepts to improve his or her process using Kaizen events. It presents a simple reference to plan and conduct Kaizen events in service systems and office environments.
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