People Skills

by Robert Bolton

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Publisher	Simon & Schuster Export
Language	English
Book type	Paperback
Utgiven	1986-06-01
ISBN	9780671622480
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Description

"People Skills" is a communication-skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these "roadblocks" damage relationships by increasing defensiveness, aggressiveness, and dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you communicate calmly, even in stressful, emotionally charged situations.

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