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The IABC Handbook of Organizational Communication: A Guide to Internal Communication, Public Relations, Marketing, and Leadershi | 1st edition

by Tamara Gillis and IABC

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Publisher John Wiley And Sons Ltd
Language English
Book type Paperback
Utgiven 2011-06-30
Edition 1
Pages 442
ISBN 9780470894064
Kategori(er) Media & Communication
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Description

This thoroughly revised and updated edition includes all new case studies and new original chapters. The topics covered include must be added to each chapter for context: executive communication, executive coaching, communication counsel and the CEO as a communicator; communications and ethics as a whole; corporate social responsibility and sustainability issues; basics of crisis communication. The book also covers current realities like VT shootings and new technologies that affect crisis management; internal communication/employee communication issues; international and multicultural communication issues; generational issues; mixing traditional and social media; government relations; reputation management; basics of marketing communication as well as current trends; and customer relations.
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