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Working Through Conflict : Strategies for Relationships, Groups, and Organizations | 9th edition

by Marshall Scott Poole and Joseph Folger

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Publisher Taylor & Francis Ltd
Language English
Book type Paperback
Utgiven 2021-04-08
Edition 9
More editions 2021/9
Pages 378
ISBN 9780367461478
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Description

This fully updated ninth edition provides an introduction to conflict and conflict management that is firmly grounded in current theory, research, and practice. Covering a range of conflict settings, including interpersonal, group, and organizational conflicts, it includes an abundance of real-life case studies that encompass a spectrum of theoretical perspectives. Its emphasis on application makes it highly accessible to students, while expanding their comprehension of conflict theory and practical skills. This new edition features a new chapter presenting key principles students can practice to become more skillful at managing conflict, a wealth of up-to-date research and case examples, suggested readings and video resources, and integrated questions for review and discussion. This textbook can be used in undergraduate or graduate courses on conflict in communication, business and management, political science, and counseling programs. Online resources for instructors, including PowerPoint slides and an instructor's manual, can be found at www.routledge.com/cw/folger.
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