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Workflow Management

by Kees Van Hee

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Publisher John Wiley And Sons Ltd
Language English
Book type Paperback
Utgiven 2004-01-30
Pages 384
ISBN 9780262720465
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Description

This book offers a comprehensive introduction to workflow management, the management of business processes with information technology. By defining, analyzing, and redesigning an organization's resources and operations, workflow management systems ensure that the right information reaches the right person or computer application at the right time. The book provides a basic overview of workflow terminology and organization, as well as detailed coverage of workflow modeling with Petri nets. Because Petri nets make definitions easier to understand for nonexperts, they facilitate communication between designers and users. The book includes a chapter of case studies, review exercises, and a glossary.
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